What is the BBB? Millions of people turn to BBB each year to view BBB Business Profiles and Charity Reports all available for free on BBB.org. BBB Accredited Businesses support the mission and vision of BBB, and their dues and contributions allow BBB to offer its information and services to consumers at no charge.

Do you have to pay for BBB?

Joining the local BBB requires businesses to pay a fee, which is about $400 annually, as of the time of publication. This is an average amount, and dues may be higher or lower depending on the size of a company.

Does it cost money to file a complaint with the BBB?

BBB complaint service is a free dispute resolution service to consumers. BBB acts as a neutral third party to assist both the consumer and the business with their communication, in the hopes a mutually acceptable resolution can be reached. There is no cost to file a complaint.

Can you trust the BBB?

The BBB rating system relies on an A+ through F letter-grade scale. The grades represent BBBs degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns filed with the BBB .Better Business Bureau.Founded1912Websitewww.bbb.org12 more rows

Does filing a BBB complaint work?

When you want to engage the other party to resolve a difficult issue, a complaint with BBB is appropriate. If you simply want to blow off steam or tell others about your experience, a customer review may be easier and just as effective. BBB offers the chance to post customer reviews, as do many other online sites.